otsukare Thoughts after a day of work

Oracle Support difficult to reach

Maybe you can help, When Opera users try to access Oracle support Web site, they are welcome with the following screen.

Oracle screenshot


You are using an unsupported browser. The supported browsers are Internet Explorer 7 and higher, Firefox and higher, Safari 3.1.2 and higher, and Google Chrome 1.0 or higher.

Note that I'm just accessing the Web site with Opera 12, with a better support for Web technologies than any of the recommended browsers above. We click OK to the message and access the home page.

Oracle on click

OK. We are at the stage. Hmm ok. Just an old code path which has not been updated and I can use the site finally. Let's consider it is "tolerable". Cool. Let's Sign-in

oracle error

This time we got the following message. Text in French but saying that it is an error.



Erreur système. Retentez l'action. Si cette erreur persiste, contactez l'administrateur.

Hmmm… Let's fake the ID of Opera to be identified as Firefox.

oracle signin

If you are reading this and working for Oracle, or having good contacts with people at the Oracle Support Web site. You can help us reach them and get this fixed for Opera users.

Thanks !\